One team handles your bookings, your guests or tenants, your building, and your books. Below is the full scope of what’s included — not an à-la-carte menu with surprises later.
Professional photography, listing copy, and placement on Airbnb, Vrbo, Booking.com, and our direct channels.
Nightly rates tuned to season, events, and occupancy across Grace Bay and beyond — no money left on the table.
All enquiries, bookings, changes, and cancellations handled across every channel from one synced calendar.
Verified identities, house rules agreements, and security deposits before anyone gets a key.
Personal meet-and-greets or smart-lock self-check-in, with arrival guides and airport transfer coordination.
Grocery provisioning, chef bookings, excursions, and villa pre-stocking arranged before guests land.
A local number answered around the clock — lockouts, A/C issues, and “how do I work the TV” all covered.
Prompt review responses and issue recovery that protect your listing’s ranking and your rates.
Hotel-standard cleans between every stay, with photo-verified checklists room by room.
Fresh linen and towel programs, inventory tracking, and replacement before things look tired.
Consumables, amenities, and welcome packages replenished on every turnover.
Scheduled deep cleaning, upholstery and grout care, and pre-season refreshes.
Scheduled servicing of A/C, water heaters, pumps, appliances, and generators before they fail in August.
Licensed, insured trades under our TCI contracting licence — plumbing, electrical, carpentry, painting.
Weekly pool chemistry and cleaning, garden and irrigation care, and pest control programs.
Storm shutter installation, tie-downs, documented pre-storm checklists, and post-storm inspection reports.
Documented walkthroughs with photos — occupied, vacant, or between tenancies.
We source, negotiate, supervise, and quality-check every third-party contractor on your behalf.
Guest payments, monthly rent, deposits, and arrears follow-up — collected, reconciled, and remitted.
Clear monthly statements: income, expenses, occupancy, and net payout. No mystery line items.
FortisTCI, water, internet, strata fees, and insurance premiums paid on time from your property account.
TCI hotel & tourism taxation, business licensing, and short-term rental requirements handled correctly.
Lease drafting and renewals, deposit handling, notices, and coordination with local attorneys when needed.
Full contents inventories with photos, tracked from onboarding through every tenancy.
Every month you receive a clear statement — and any time in between, you can ask and get a straight answer the same day.
Tell us about it — we’ll respond within one business day.